What are the two types of income collection that managers can use for server revenue control?

• A. Server Banking System and Cashier Banking System
• B. Cashier Banking System and Guest Ledger
• C. Guest Ledger and House Account
• D. Server Banking System and Guest Ledger

Answer: (D)

The main idea is how revenue from servers is tracked and controlled across different payment methods. The two methods used are: a server banking system and a guest ledger.

A server banking system handles cash and other immediate payments directly with the server, with a controlled process for banking or settling cash. This provides per-server cash accountability and helps reconcile all cash received during a shift, reducing the risk of miscount or misappropriation.

A guest ledger records all charges against a guest’s account in the property management system. Charges such as meals, drinks, or services are posted to the guest folio, and revenue is tracked through that account until the guest checks out and settles the bill. This accommodates non-cash payments and ensures charges are properly attributed to the correct guest.

Using both together covers cash handling and non-cash/credit billing, giving comprehensive revenue control.